The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment. (Dorothy Nevill)

At best, 'communication' is the name for those practices that compensate for the fact that we can never be each other. (John Durham Peters)

You can communicate without motivating, but it's impossible to motivate without communicating. (John Thompson)

If you communicate well, you have the competition beat by a mile. The question then is whether or not you're fostering good communication in everything you do. (Kathy Maixner)

What is it you see that I don't?"; "How do you see this differently and why?"; "Please help me understand from your perspective." To ask these questions requires that one no longer need to have the best or last answer. Expanding one's understanding becomes more important than being right or getting one's point across." (Ann McGee-Cooper)

You may not be responsible for your name, but you are responsible for what men think when they call your name.-Croft M. Pentz

Where you go and what you do tell people what you are.-Croft M. Pentz

God wants spiritual fruit, not religious nuts.-Croft M. Pentz

We are mirrors to reflect the glory of God; a mirror never calls attention to itself unless there are flaws in it.-Croft M. Pentz

We spend half of our lives recovering from the effects of the other half.-Croft M. Pentz

When many work together for a goal, great things may be accomplished. It is said a lion cub was killed by a single colony of ants. (Saskya Pandita 1182 - 1251)

We are all angels with only one wing; we can only fly while embracing each other. (Luciano de Crescenzo)

If your group doesn’t laugh at least four out of five days, you have a real challenge on your hands. Attack it fast because productivity goes up when people love what they do. It goes down when they are not having fun. Small children laugh 400 times daily and adults do so only 15 times a day. (William Blades)

We are born for co-operation, as are the feet, the hands, the eye-lids, and the upper and lower jaws. (Marcus Aurelius)

When team members regard each other with mutual respect, differences are utilized and are considered strengths rather than weaknesses. The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant. (Stephen Covey)

"Luck is a dividend of sweat. The more you sweat, the luckier you get." -- Ray Kroc

"When I work fourteen hours a day, seven days a week, I get lucky." -- Dr. Armand Hammer

Too many of us take pleasure in discouraging people by pointing out their mistakes and letting excited about their failures rather than focusing on their strengths and getting excited about the possibilities. (John Maxwell)

Good advice is beyond price. (Old proverb)

The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well. (Peter Drucker)

Work while you have the light. You are responsible for the talent that has been entrusted to you. (Henri Frederic Amiel)

If you are always worried about how you are performing a task, about how others perceive your performance, you will never perform it well. Performance requires forgetting yourself. (Richard Saul Wurman)

I know the price of success: dedication, hard work, and an unremitting devotion to the things you want to see happen. (Frank Lloyd Wright)

Everyone needs to know what is expected of them. Expect people to be better than they are; it helps them to become better. But don't be disappointed when they are not; it helps them to keep trying. (Merry Browne)

Over the long run, superior performance depends on superior learning. (Peter Senge)

"Evaluation of performance, merit rating or annual review nourishes short-term performance, annihilates long-term planning,
builds fear, demolishes teamwork, nourishes rivalry and politics. It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unable to comprehend why they are inferior. "
(W.Edwards Deming 1900 - 93)

The golfer who doesn’t count his shots is only there for the walk. (Source Unknown)

If it is not truthful and not helpful, don’t say it. If it is truthful and not helpful, don’t say it. If it is helpful and not truthful, don’t say it. If it is truthful and helpful, wait for the right time. (The Buddha)

"It is not the critic who counts; not the man who points out how the strong man stumbled or where the doer of deeds could have
done them better. The credit belongs to the man who is actually in the arena; who strives valiantly; who, at the best, knows the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly. (Theodore Roosevelt 1858 - 1919)"

God doesn’t give people talents that he doesn’t want them to use. (Iron Eagle)

People forget how fast you did a job, but they remember how well you did it. (Howard W. Newton)

Motivation is what gets you started. Habit is what keeps you going. (Jim Ryun)

Criticism should not be querulous and wasting, all knife and root-puller, but guiding, instructive, inspiring. (Ralph Waldo Emerson)

Never retract, never explain, never apologise. Get things done and let them howl. (Nellie McClung)

"I believe that one becomes stronger emotionally by taking life less personally. If your employer criticizes your report, don't
take it personally. Instead, find out what's needed and fix it. If your girlfriend laughs at your tie, don't take it personally. Find another tie or find another girlfriend. (Marilyn vos Savant)"

We can often do more for other men by trying to correct our own faults than by trying to correct theirs. (Francois Fenelon)

The secret to giving advice is after it is given, to be perfectly indifferent to whether it is taken or not, and never persist in trying to set people right. (Hannah Whitall Smith)

Treat people as if they were what they ought to be and you help them to become what they are capable of being. (Johann Wolfgang von Goethe)

Sandwich every bit of criticism between two thick layers of praise. (Mary Kay Ash)

It is an immutable law in business that words are words, explanations are explanations, promises are promises—but only performance is reality. (Harold S. Geneen)

What gets recognized gets reinforced and what gets reinforced gets repeated. (Source Unknown)

"A non-doer is very often a critic - that is, someone who sits back and watches doers, and then waxes philosophically about how
the doers are doing. It's easy to be a critic, but being a doer requires effort, risk, and change. (Wayne Dyer) "

I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval than under a spirit of criticism. (Charles M. Schwab)

Appreciative words are the most powerful force for good on earth! (George W. Crane)

Our dependency makes slaves out of us, especially if this dependency is a dependency of our self-esteem. If you need encouragement, praise, pats on the back from everybody, then you make everybody your judge. (Source Unknown)

I don’t have a lot of respect for talent. Talent is genetic. It’s what you do with it that counts. (Martin Ritt)

I remember when I was in college, people told me I couldn’t play in the NBA. There’s always somebody saying you can’t do it and those people have to be ignored. (Bill Cartwright)

I couldn't motivate a bee to sting you if it didn't have the equipment. I couldn't motivate a snake to bite you if it didn't have the teeth. You can only bring out of people what they are capable of giving. Two of the great myths circulating now are that Heinz beans are the best and that I can get out of men more than they have inside them. (Brian Clough, football manager)

The talent of success is nothing more than doing what you can do well, and doing well whatever you do without thought of fame. If it comes at all it will come because it is deserved, not because it is sought after. (Henry Longfellow 1819 - 92)

Keep away from the people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. (Mark Twain 1835 - 1910)

I praise loudly; I blame softly. (Catherine the Great 1729 - 96)

Good leadership consists in motivation people to their highest levels by offering them opportunities, not obligations. (John Heider)


For every criticism you make of someone’s job performance, make sure you give the person four compliments.
(Thich Hahn)

Not everything that can be counted counts and not everything that counts can be counted. (Albert Einstein)

Kind thoughts are rarer than either kind words or deeds. They imply a great deal of thinking about others. This in itself is rare, but they also imply a great deal of thinking about others without the thoughts being criticisms. This is rarer still. (E. W. Faber)

There are two things people want more than sex and money – recognition and praise. (Mary Kay Ash)

Question: do you reward how long an employee sits in the saddle, or how far he or she rode the horse? Sometimes management seems to reward those who put in long hours at work without looking at the results they accomplish. (Source Unknown)

It is hard to sell a product you do not use and a religion you do not live.

Trim your lamp often so that it will give more light and less smoke.

You can’t pray on your knees on Sunday and prey on your friends the rest of the week.

It is inconsistent to say you believe as you should when you behave as you shouldn’t.

You cannot touch your neighbor’s heart with anything less than your own.

Self-control is the best of all vows. Sweetness of speech, benevolence, absence of malice, anger and hatred, forgiveness, patience, forbearance, non-violence, modesty, courtesy, good behaviour, truth, straightforwardness, and firmness: the combination of all these constitutes self-control. (Sivananda)

Confidence is that feeling by which the mind embarks on great and honourable courses with a sure hope and trust in itself. (Cicero 106 - 43 BC)

Demand not that events should happen as you wish, but wish them to happen as they do, and you will go on well. (Epictetus 50 - 138)

Search others for their virtues, and thyself for thy vices. (Thomas Fuller 1608 - 61)

It's a funny thing about life. If you refuse to accept anything but the best, you very often get it. (Somerset Maugham 1874 - 1965)

If a man makes himself a worm, he must not complain when he gets trodden on. (Immanuel Kant 1724 - 1804)

It is often found that modesty and humility not only do no good, but are positively hurtful, when they are shown to the arrogant who have taken up a prejudice against you either from envy or from any other cause. (Niccolo Machiavelli 1469 - 1527)

Anyone can become angry, that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - that is not easy. (Aristotle 384 - 322 BC)

A right is not what someone gives you; it's what no one can take from you. (Ramsey Clark)

"People take your example far more seriously than your advice. -Croft M. Pentz

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"He who is born of God is certain to resemble his Father. -Croft M. Pentz

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The most valuable gift you can give to others is example.-Croft M. Pentz

If you don’t live it, you don’t have it.-Croft M. Pentz

What one does is the result of what one is.-Croft M. Pentz

The world is more interested in what you practice than in what you profess.-Croft M. Pentz

Learning the golden rule is of no value until you practice it.-Croft M. Pentz

Whatever makes men good Christians makes them good citizens.-Croft M. Pentz

My life helps to paint my neighbor’s picture of God.-Croft M. Pentz

The world is looking for good examples—not advice.-Croft M. Pentz

If you would thoroughly know anything, teach it to another. -Croft M. Pentz

Everyone wants to be noticed; no one wants to be watched. -Croft M. Pentz

You can fake the gifts of the Spirit, but you cannot fake the fruit of the Spirit. -Croft M. Pentz

You win more friends with your ears than with your mouth. -Croft M. Pentz

Accept God’s grace through faith, then prove His grace through works. -Croft M. Pentz

To say little and perform much is the characteristic of a great mind. -Croft M. Pentz

No man is justified in doing evil on the ground of expedience. -Croft M. Pentz

The beauty of any day is reflected in your heart. -Croft M. Pentz

A person worth following is a follower of Christ. -Croft M. Pentz

To show others what Christ will do for them, show them what Christ has done for you. -Croft M. Pentz

Only by giving are you able to receive more than you already have. - Jim Rohn

Giving is better than receiving because giving starts the receiving process. - Jim Rohn

When somebody shares, everybody wins. - Jim Rohn

Nothing teaches character better than generosity. - Jim Rohn

The amount you give isn’t important. What matters is what that amount represents in terms of your life. - Jim Rohn

It’s best to start the discipline of generosity when the amounts are small. It’s easy to give ten cents out of a dollar; it’s a little harder to give a hundred thousand out of a million. - Jim Rohn

Here’s what is exciting about sharing ideas with others: If you share a new idea with ten people, they get to hear it once and you get to hear it ten times. - Jim Rohn

Sharing makes you bigger than you are. The more you pour out, the more life will be able to pour in. - Jim Rohn

Somebody says, “Well, I can’t be concerned about other people. About the best I can do is to take care of myself.” Well, then you will always be poor. - Jim Rohn

What you give becomes an investment that will return to you multiplied at some point in the future. - Jim Rohn

" ""If you don’t design your own life plan, chances are you’ll fall into someone else’s plan. And guess what they may have planned for you? Not much."" —Jim Rohn
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You hear a good many echoes in the world but mighty few real voices. -Croft M. Pentz

Some people spend money for things they don’t need to impress people they don’t like. -Croft M. Pentz

A pint of example is worth a thousand sermons. -Croft M. Pentz

What’s wrong with the church?  Look in the mirror. -Croft M. Pentz

Anyone who talks by the yard and thinks by the inch should be moved by the foot. -Croft M. Pentz